1. Using an account
Provide accurate account information and keep your sign-in credentials secure. Do not share credentials or attempt to use another person’s workspace.
Email verification is required. Some capabilities may be unavailable until their processing service, capacity and permissions are ready.
2. Your content and instructions
Only upload material and give instructions that you are entitled to use. You are responsible for checking the rights, permissions and accuracy needed for your intended use.
Gloomwell processes your instructions and project files to provide the requested workflow. These preview conditions do not claim a transfer of ownership in your uploaded material.
3. Generated results
Generated media can contain errors, unwanted details or misleading likenesses. Review results before publishing, distributing or relying on them.
Model permissions and technical availability can differ between capabilities. Do not assume that a model name, scene plan or queued job guarantees a successful output or unrestricted commercial rights.
4. Availability and project work
Usage limits, concurrent work and file storage are bounded. A generation can fail, be interrupted or be unavailable; the interface should report that condition rather than present a simulated result.
Keep independent copies of important originals and finished exports. A preview is not a promise of uninterrupted service or permanent archival storage.
5. Payments and commercial launch
The pricing page may describe the approved monthly catalogue while purchases remain disabled. A plan is activated only after the server verifies its payment.
Commercial service terms, required operator information, taxes, customer rights and any applicable refund policy must be finalized for the markets served before paid launch. These preview conditions are not a substitute for that release review.
6. Restrictions and requests
Follow the Acceptable use policy. Attempts to bypass account boundaries, capacity controls or payment checks can be restricted.
Use the contact form for a service or account request. Do not submit payment-card details or passwords in a support message.
Questions about this page?
Use the contact form. Choose Privacy for a data-related request and keep the reference for your follow-up.
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