1. Account and session data
Creating an account stores your name, email address, email verification state and a protected password record. Sessions store expiry and operational connection information, which can include an IP address and user agent.
Verification and password-reset messages are sent through the configured email service. Registration is unavailable when that service is not connected.
2. Projects and creative material
Project titles, conversation messages, briefs, scene plans, timeline revisions, file metadata and generation status are stored so you can continue a project.
When media storage is enabled, files are held in private object storage and accessed with temporary authorized links. Generation workers receive the inputs needed for their assigned work. Do not put passwords, payment details or unnecessary sensitive personal information in a prompt or reference file.
3. Payments
Stripe collects card details through its embedded form. Gloomwell stores the payment references and verified subscription information needed to determine account access; it does not receive the card number or security code.
Payment status is checked by the server. Financial records may need to be kept separately from a project or support request.
4. Operations and support
Operational records include job state, usage reservations, security events and support requests. Authorized administrators can access operational information to support the service.
A support request stores the contact information and message you submit. Use the request reference when following up. Do not include a card number or authentication secret.
5. Cookies and tracking
The current app uses essential session storage and cookies for account access and interface state. The public site stores a draft brief in session storage when you continue into account creation.
No advertising cookie or optional analytics consent is presented as active by this preview. If optional tracking is introduced, the policy and controls need to be updated before it is enabled.
6. Your requests
Use the contact form with the Privacy category for an access, correction or deletion request. The request is recorded with a reference. Account verification may be needed before any disclosure or change.
The preview does not publish a fixed retention promise or an unverified compliance certification. Retention, operator identity and production provider terms must be finalized before paid public launch.
Questions about this page?
Use the contact form. Choose Privacy for a data-related request and keep the reference for your follow-up.
Contact Gloomwell