How can we help?
Find your way from the first idea to the final edit.
Getting started
Write a brief, add references and start your first project.
Advanced Editor
Use the shared timeline, tracks, clips and keyframes.
Plans & billing
Understand usage limits, card confirmation and access.
Frequently asked questions
Where do I begin?
Describe the outcome you want in the landing-page or workspace composer. A useful brief includes the subject, audience, format and details that must remain consistent.
Why is a capability unavailable?
The processing service or its qualified capacity may not be connected. The status page reports current availability. Your project remains available rather than receiving a simulated result.
Where are my files?
Open the project’s Files tab. Ready uploads, generated results and exports appear there. Files can remain available even when a later job fails or a timeline change prevents an automatic merge.
Need something else?
Send a request and keep the reference for your follow-up.